ALMENTA 14 (PTY) LTD is a young dynamic customer service training and consulting firm. It offers world class customer service training and consulting services to a wide range of businesses in the following industries, financial services, hospitality, retail, government, municipalities etc. The companies we target could be start up or mature businesses, small, medium or big in size.

Our aim is to partner with our customers to offer and deliver effective customer services strategies and training to staff members to enable businesses to reach their objectives. Our primary goal is to empower and assist organizations to turn customer services into “the experience” for their customers.

Our approach is “Our customers are unique and are different from each other, therefore, the solutions we offer them are tailor-made to match their different and specific needs.” For example training manuals will be compiled as per specific customer requirements, recommendations and proposals will be presented according to different business strategies.

 

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